Hey there beautiful, I'm truly sorry to have come to this point.
Purchases with I AM QUEEN are FINAL SALE!
However, there's good news....
EXCHANGES will be accepted within 15 days of purchase (the purchase date listed on your receipt). This part of the policy is in the event there is a defect with your original purchase and you wish to exchange for THE SAME ITEM ONLY. Anything after 15 days CANNOT be exchanged!
ALL CLOTHING ITEMS ARE FINAL SALE!
PLEASE NOTE: Items cannot be worn, damaged or altered in any way. Items MUST be in their original packaging and all tags attached. If the item you wish to exchange is no longer in stock, please contact via direct email to discuss the next steps in this matter.
FINAL SALE ITEMS ARE AS FOLLOWS: All Jewelry. All clothing. All accessories. Any items marked as "SALE" are final and cannot be exchanged!
If you have any questions or concerns, I'm here to help. Please feel free to contact me anytime. You will receive a response within 48 hours.
IMPORTANT MESSAGE: Due to COVID-19 ALL SALES ARE FINAL SALE!!!! Once things have returned back to normal the above Exchange Policy will be reinstated. I AM QUEEN apologizes for any inconvenience this may cause and hope that you all will remain safe during these times. Thank you!